Our Code of Values has been a central guide and reference for us. It’s at the foundation of our commitment to treating customers, employees, business partners, and anyone involved with our business with honesty and respect. Our understanding staff is standing by 24 hours a day, seven days a week, to provide a speedy resolution for your restoration or cleaning needs.
Here is what you can expect from Rainbow Restoration services specialists:
- Polite and clean-cut, with a friendly smile and attitude
- Honest and dependable and always working with your best interest in mind
- Knowledgeable and trained in the latest restoration and cleaning techniques and equipment
- IICRC certified in water restoration
- Drug and background checked
- Professionally attired with a personal I.D. badge
- Wipe feet on a Rainbow floor mat
- Wear waterproof shoe protectors in your home to keep things clean
- Thoroughly explains the restoration process and welcomes your questions
- Take photos before, during, and after to document your loss event
- Provide you with full documentation and job scope before any work starts
- Wait for your approval to begin the job
- Clean up after the job is done—as if we were never there
- Welcomes your feedback and offers you an opportunity to give it through a survey
Contact us today!